Monday, June 29, 2009

Help and Support service doesn't exist

I had a case where the Help and Support service did not exist. Below is how to fix this problem.

Nagivate to C:\Windows\System32\HelpCTR and rename the PackageStore folder to anything. I put it as PackageStoreold.

Next open a command prompt and navigate to C:\WINDOWS\PCHEALTH\HELPCTR\Binaries. Run the following command:

start /w helpsvc /svchost netsvcs /regserver /install

After this the health and support service should now exist again, simply start it.

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