A cool new feature of Exchange 2010 is its Delivery Reports. This allows users to find out what is happening with their email. They have access to the following options:
• Why didn't my message go through?
• Where is my message now?
• Who received my message? (really good for when sending to a group)
In the Exchange Management Console toolbox Administrators still have access to the Message Tracking tool... however this is a nice new little feature for end users.
Outlook 2010 and Outlook Web Access 2010 is required for this users to utilize this new feature.