Saturday, October 31, 2009

Dell PowerConnect 5448 Symantec Ghost Problem

I am running a Dell PowerConnect 5448. I upgraded the firmware from 2.0.0.35 to 2.0.0.41 (the latest as of this writing). However when I try and PXE boot the ghost client I get the following error:

Application Error 19913

Unable to start TCP/IP
Can't find DHCP server
Possible Network setup Problem

If the problem persists, contact Symantec Technical Support at http://service.symantec.com.

This is because the Dell PowerConnect 5448 for some reason takes up to 9 seconds to relay a DHCP request from the switch to the DHCP server. The problem could not be resolved, the only resolution was replace the switch.

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