Monday, December 16, 2013

Websense Appliance - Internal Error - Server Connection Terminated

When setting up a Websense V5000 G2 appliance 7.8.1, in Gateway Manager I enabled integrated Windows Authentication, joined the appliance to the domain then enabled SOCKS.  After making these changes, when navigating to websites from clients the following error was experienced:

internal error - server connection terminated

The Internal Error generally occurs when SOCKS has been enabled but not configured.  After disabling SOCKS in the Websense Gateway Manager interface, the issue was resolved.


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