Thursday, September 20, 2012

Reset Backup Exec 2012 to Factory Defaults

Symantec has published an article on how to restore Backup Exec to factory defaults using BEUtility.exe however this article only works for  Backup Exec 11D/12.0/12.5/2010/2010R2/2010R3.  This article can be found here:

http://www.symantec.com/business/support/index?page=content&id=TECH66780

When trying to perform this procedure on Backup Exec 2012 it fails with the following error message:

Error: Unable to drop database


This is a bug with Backup Exec 2012 however there is a work around, to restore the Database to Factory Defaults perform the following procedure:

1. Stop all backup exec services.
2. Go to C:\program files\symantec\backup exec\data
3. Rename the current database file bedb_dat.mdf to something else.
4. Rename the current log file database  bedb_log.ldf to something else
5. Now use bedb_dat.bak file and rename it to bedb_dat.mdf
6. Now use the bedb_log.bak file and rename it to bedb_log.ldf
7. Now restart all backup exec services.


2 comments: