Sunday, April 15, 2012

Unable to update Mailbox SD in the DS. Mailbox Guid: 33fcbcfe-5c36-4204-91f1-6108fc5b86f6. Error Code 0x8004010f

I had a client who was receiving Application Error 9554 from MSExchangeIS.

Unable to update Mailbox SD in the DS. Mailbox Guid: 33fcbcfe-5c36-4204-91f1-6108fc5b86f6. Error Code 0x8004010f



First thing I did was attempted to search for the user in Active Directory by converting the 32bit GUID to a searchable format using KB322308. I was unable to find the user account matching the mailbox guid.



Using the ADFind utility created by MVP Joe Richards also did not find any results.

adfind -gc -b "" -binenc -f " msExchMailboxGUID={{GUID:33fcbcfe-5c36-4204-91f1-6108fc5b86f6}}" -dn

After further investigation I found that the GUID on the Exchange Mailbox did not match the msExchMailboxGUID on the AD User Account. I determined this by running the following powershell command:

Get-MailboxStatistics -Server troy-exch-2010 fl mailboxguid,displayname > output.txt

MailboxGuid : 33fcbcfe-5c36-4204-91f1-6108fc5b86f6
DisplayName : User Name

The user account in AD had a different GUID not matching the GUID of our Exchange mailbox.



In this instance the user no longer worked at the company so we simply deleted both the user account and the Exchange mailbox.

4 comments:

  1. In my case the displayName didn't match any AD user account. Turns out it was a Exchange 2010 archive mailbox. I managed to work out which AD account it was linked to by also exporting the LegacyDN as part of the powershell command.

    ReplyDelete
  2. you do not need to reverse the third and the fourth section.

    ReplyDelete
  3. Sorry, you do not need to reverse the fourth and the fifth section.

    ReplyDelete