A customer of mine experienced a weird issue where they were unable to insert a page number in Microsoft Word 2007. When they went to insert page number in Word they received "Save Selection to Page Number Gallery".
After using system internals process monitor I discovered that Word references a file called "Building Blocks.dotx" to create the page number.
On Windows XP/Server 2003 this file is located under:
C:\Documents and Settings\username\Application Data\Microsoft\Document Building Blocks\1033
In Vista/7/2008 this file is located under:
C:\Users\username\AppData\Roaming\Microsoft\Document Building Blocks\1033
I copied Building Blocks.dotx from another computer with Word 2007 installed replacing the file in my user profile. This resolved my issue.
Note: I believe that this resolution will also work for Word 2010.
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I'm not sure if it is just my computer or if anyone else's is the same as mine... but I just experience this problem as well and could not find any help online at all. I had a hard time searching for the Building Blocks file because mine wasn't in the same file location as the one above. To find mine, I had to go C:\Program Files (x86)\Microsoft Office\Office 12\Document Parts\1033. After all that, I deleted the file that was in there (Building Blocks template file), then restarted Word. Everything seems to be normal now, thank goodness. Hopefully this will help someone else out...
ReplyDeleteI might add that I am using Windows 7 operating system.
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